Have you ever used a computer? Programmed a VCR? Assembled a bookcase? If so, you're already familiar with technical communication. Technical communicators produce instruction manuals and marketing collateral. They design websites, develop online help, and create other media to help people get the most from technology. Done well, technical communication adds usability, quality, and value to products and makes the customer experience better and easier.

Technical communicators gather information directly from using products, from subject matter experts, and from engineering documents. Our mission is to bridge the knowledge gap between the company and the user. Understanding your audience and creating accurate, meaningful content is what technical communication is all about.

We take information development assignments from design to completion either independently or as part of a team. We have experience with a wide variety of technologies and authoring tools.

Book Review: Son of Web Pages That Suck: Learn Good Design by Looking at Bad Design

Book Review: Designing Web Usability: The Practice of Simplicity

Visit the Tech Writer's Bookshelf

Visit the Society for Technical Communication

Shop the largest store you've ever seen